Seamless Context, Privacy Policy

Last updated: 22 October 2026

This policy explains what information we collect when you buy and use Seamless Context, and what we do with it. We are A.E. Hakes, D.B. Hakes and B.E. Hincapie (ABN 51 080 702 994), in Australia.

1. The plugin on your computer.

Seamless Context runs entirely on your own computer. (Verified 22 Oct 2026 on the shipped build: its helper service listens only on your own computer's loopback address and makes no outgoing connections.) The summary it saves before a compaction and gives back afterwards (which can include short excerpts of your messages and of the assistant's replies, the commands the assistant ran with short results of those commands, and your instructions, and which is replaced at the next compaction), and the small private memory it keeps of what you tell it (the "Continuum memory" the plugin uses), are stored on your own computer, in your Codex data folder and in your user profile folder .continuum\SeamlessContext. They are not sent to us. The software does not phone home, does not collect usage data, and does not contact our servers to check your licence. The licence check happens on your computer using your key. A licence key you paste into a Codex chat is checked and removed from the plugin's notes and memory; Codex itself may keep the message you typed in your own chat history on your computer.

2. When you buy.

We collect the information needed to sell and support the product:

• your e-mail address and name (and billing country, for tax) that you give at checkout, handled by Stripe. We do not receive or store your card number.
• a licence record: a licence ID, the date, the product version series, and a one-way fingerprint of your e-mail (not the e-mail itself) used to find your order. (Verified in the sales service code on 22 Oct 2026: it stores only the Stripe payment reference, the licence ID, the date, the sale status and that fingerprint. It does not store your e-mail address or your licence key text. The "resend my key" page works from the address you type, which it fingerprints to find your order.) Your e-mail address is also held by Stripe (payment records) and by our e-mail sending provider (a delivery log of messages sent).
• your licence key, which is generated from your order and is not stored as text on our servers.

3. Who handles your information for us.

• Stripe: payment processing and records of the sale. See stripe.com/privacy.
• Cloudflare: runs our website, our licence service and file downloads. See cloudflare.com/privacypolicy.
• Resend: sends you your licence e-mail and our replies from our domain. See resend.com/legal/privacy-policy.
• Our e-mail host: if you write to support, we read and keep your message and reply to it.

These providers may process information outside Australia (including in the United States). We choose providers that protect information with industry-standard security.

4. What we use it for.

To take your payment, deliver your key and download, resend your key, give support, process refunds, meet tax and legal obligations, and prevent misuse (for example someone publicly sharing a key). We do not sell your information and do not use it for advertising. We will e-mail you about Seamless Context only for your purchase, support requests, and important product notices (such as a security fix).

5. How long we keep it.

Sales and tax records: 7 years (the usual Australian requirement). Support e-mails: for as long as needed to help you, then deleted. Our sales records (the fingerprint-only records above): for as long as the licence is supported, so we can resend keys and honour refunds. Cloudflare and Resend keep short operational logs under their own retention settings.

6. Your choices.

You can ask what we hold about you, ask us to correct it, or ask us to delete what we are not required to keep, by writing to support@actuallyintelligent-ai.com. If you are not happy with how we handle a complaint, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

7. Cookies.

The sales and download pages we run do not use advertising or tracking cookies. Stripe's checkout page uses its own cookies; see Stripe's policy.

8. Security.

Our licence-signing key is held in a secured service store and is never placed in the software or on this website. We limit access to sales records. No system is perfectly secure, and we will tell affected customers and the regulator if we ever have a notifiable breach.

9. Changes.

If we change this policy we will update the date above.

10. Contact.

A.E. Hakes, D.B. Hakes and B.E. Hincapie (ABN 51 080 702 994), support@actuallyintelligent-ai.com.