Seamless Context, Refund Policy

Last updated: 22 October 2026

30 days, full refund. If you are not happy for any reason, ask for a refund within 30 days of buying and we will refund the full amount you paid.
How to ask. E-mail support@actuallyintelligent-ai.com from the address you used to buy, or send us your order details. You do not need to explain why.
How long it takes. We aim to process refunds within 3 business days. Your bank or card issuer then decides how long it takes to show on your statement (often 5 to 10 business days). Refunds go back to the original payment method.
What happens to your licence. When a refund is issued, your licence key and personal download link are switched off automatically. Please stop using the software and delete your copies. Software that has already been installed may keep running for a short time until it is next restarted or updated, but you must not keep using it.
After 30 days. We do not offer a refund after 30 days for a change of mind. If the software has a fault we cannot fix, or does not work as described, you may still be entitled to a remedy under the Australian Consumer Law (a repair, replacement or refund). Contact us and we will sort it out fairly.
Chargebacks. Please contact us first. We will resolve it quickly. A payment dispute filed with your bank also switches the licence off while the dispute is open.
Taxes. A refund includes any GST or other tax that was charged.

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